Terms and Conditions
Our terms of service describe what Reward International UK does for you and the charities and other causes you support, and what we require of you as a user.
“Cause” and “cause” refers to charities and other causes you support through use of our service.
“Reward International UK” or “us” or “we” refer to the owner of the website, riuk.org.uk
“Website” refers to www.riuk.org.uk.
These terms of service apply in each country where we operate. Country-specific terms also apply to use of the service in Pakistan and UK.
Summary
- Online Giving — We operate a website that processes donations on behalf of the Causes featured on it.
- Data Privacy — Your privacy is paramount to us. Our Privacy Policy shows you how we protect it.
- User Conduct — If you use any of our services, please remember Reward International UK is for everyone. If we find offensive, defamatory, libellous, threatening, harassing, or obscene content on the Website, we will remove it and terminate your access. Please ensure the content you upload to the site, especially pictures and videos, does not infringe another person’s copyright.
Terms of Service
These terms of service (and the relevant country specific terms) (collectively, the “Terms”) “govern your use of the Website and its associated services. Please read these Terms carefully. Your use of the Website and/or and its associated services constitutes your assent to these Terms.
We may update these Terms from time to time. It is your responsibility to review these Terms wherever you access the Website. The latest version of these Terms will govern any future usage by you of the Website and its associated services. The date on which these Terms were last updated is stated at the end of this document.
About the Causes featured on the Website:
The Website and its associated services allow you to donate to and raise funds for any Cause listed on the Website. Causes are listed on this Website at Reward International UK’s discretion; however, we are not responsible for the activities of any Cause. A charity must have the appropriate authorisation, permit or licence to operate as a charity, as required by the local laws of the territory in which it operates.
This site and the information, names, images, pictures, logos regarding or relating to Reward International UK are provided “as is” without any representation or endorsement made and without warranty of any kind whether express or implied. In no event will Reward International UK be liable for any damages including, without limitation, indirect or consequential damages, or any damages whatsoever arising from the use or in connection with such use or loss of use of the site, whether in contract or in negligence.
Donations
Subject to the requirements of applicable local laws, and what we say below in relation to Reward International UK Crowdfunding, once your donation is made it will only be refunded to you with the prior written consent of the Cause to whom it has been directed. In the event all funds have been paid out and there are no funds available for refund, Reward International UK reserves the right to invoice or direct debit the Cause for the amount of the refund and the Cause must agree to settle that invoice within one (1) month of the date of the invoice.
Use of your donation
Reward International UK does not represent or warrant that your donations will be used for any particular purpose and shall not be responsible for any dissatisfaction you may have regarding a Cause’s use of any donation you may make through the Website or its associated services or websites powered by us or for any misuse or non-use of such donations by a Cause. After donations are made, all further dealings are solely between you and the Cause to which you donated.
Please note that recipient organisations (excluding Reward International UK Crowdfunding page creators) reserve the right to use your donation for their general purposes in accordance with their practices and rules. Reward International UK shall not be responsible for ensuring that funds are earmarked for a particular appeal. If you want a donation to be used for a specific purpose or for a particular appeal, contact the organisation and make your donation directly to them.
Unauthorised donations
When you make a donation, the transaction is final and not disputable unless unauthorised use of your payment card or other payment method is proved. If you become aware of fraudulent use of your card, or if it is lost or stolen, you must notify your card provider in accordance with its reporting rules. Similarly, if you experience any issues of this nature when using another payment method, such as PayPal, you should contact the provider of that payment method for assistance.
Reward International UK will never email or phone you and ask you to provide all of your payment details.
Protecting your account
To protect your secure account, you are responsible for maintaining the confidentiality of your password to prevent others gaining access to your personal information. This includes any taxpayer details you may have saved under your profile in order to claim tax or tax deductions in accordance with applicable laws and regulations. Claiming tax or tax deductions using someone else’s taxpayer information is against the law. If you become aware of any unauthorised use of your account, we recommend that you change your password immediately and call your bank immediately.
Information
Reward International UK is not an accounting, taxation or financial advisor, and you should not rely on information given on the Website or its associated services to determine any consequences of making a donation to a Cause.
Privacy
Reward International UK’s Privacy Policy forms part of these Terms. By agreeing to these Terms, you also give your consent to the way we handle your personal information under that Policy. Read our Privacy Policy.
Links
The Website and its associated services might contain links to other websites, including the websites of Causes. Inclusion of a link to another website does not imply endorsement of its content or opinions. Your relationship and any direct transactions with other people or organisations are your own responsibility.
Partner Services
Reward International UK may from time to time select partners offering relevant information and services that we believe will enhance the Website. Whilst we will do our best to select reputable partners of, we are not responsible for any of the information or services offered by them, and if you choose to use their services, you do so at your own risk.
Copyright
All content on the Website and its associated services is owned by Reward International UK.
Copyright restrictions: Commercial use or publication of all or any item displayed is strictly prohibited without prior authorisation from Reward International UK. Nothing contained herein shall be construed as conferring any licence by Reward International UK to use any item displayed. Documents may be copied for personal use only on the condition that copyright and source indications are also copied, no modifications are made and the document is copied entirely. However, some documents and photos have been published on this site with the permission of the relevant copyright owners (who are not Reward International UK). All rights are reserved on these documents and permission to copy them must be requested from the copyright owners (the sources are indicated within these documents/photographs).
Prohibition on data extraction and distribution
By visiting or using the Website or any of its associated services, you agree not to (and not to use any tool, program, script, browser extension or other technique, including bots, robots, spiders and scrapers and any similar tools or methods, in order to): (i) copy (except as authorised by these Terms), mirror, frame, index, scrape, mine or otherwise gather or extract any of the content or data from the Website or its associated services; or (ii) sell or distribute any data which is gathered or extracted in breach of these Terms, or which is based on or derived from any such data. Reward International UK may take any measures it sees fit to block access to the Website and its associated services where it believes that these Terms have been or will be breached. You agree that you will not take any steps to try to circumvent these measures and that you will not take any steps to mask your IP address. You acknowledge and agree that where there is any actual or threatened breach of these Terms, damages may be an inadequate remedy and Reward International UK shall be entitled, without prejudice to any other rights and remedies it may have, to seek an injunction or any other equitable relief for such breach. Reward International UK may also request that you destroy any data you have gathered or extracted in breach of these Terms and you agree that you will comply with such request promptly and certify the same.
Changes to the service
Reward International UK reserves the right to modify, suspend or discontinue all or any part of the Website and its associated services at any time with or without notice. All new features, services or software applications shall be subject to these Terms.
Failure to comply with these Terms
In the event that you fail to comply with these Terms, Reward International UK reserves the right at its sole discretion to immediately and without notice suspend or permanently deny your access to all or part of the Website and associated services.
Termination
You may discontinue use of the Website and associated services at any time. These Terms will continue to apply to your past use.
Disclaimer and Limitation of Liability
You agree that your use of the Website and its associated services is on an “as is” and “as available” basis and that your use of the Website and its associated services is at your sole risk. Reward International UK does not warrant or guarantee continuous uninterrupted or secure access to our services and operation of the Website and associated services may be interfered with by numerous factors outside of our control. On that basis, except as expressly set out in these Terms and except for the rights, guarantees and remedies which cannot be excluded, Reward International UK does not provide other conditions, guarantees, warranties or terms in relation to the Website or its associated services, to the extent permissible by law. Reward International UK shall undertake general maintenance and upkeep of the Website from time to time. During these periods, the Website and its associated services may not be available for use. In exceptional circumstances, the Website and associated services may also become unavailable at other times.
In no event shall Reward International UK be liable for losses relating to any business of yours or lost or corrupt data, loss of profits, loss of contracts, loss of business opportunity, loss of sales, loss of revenue, loss of goodwill, loss of any software or data, loss of bargain, loss of opportunity, loss of use of computer equipment, loss of or waste of management or other staff time, even if Reward International UK has been advised of the possibility of such damages. YOU EXPRESSLY AGREE TO THE ALLOCATION OF RISK SET FORTH HEREIN.
Nothing in these Terms excludes any statutory rights which may apply to your use of the Website and associated services which cannot be excluded, restricted or modified by contract.
UK Tax Payers only: Gift Aid and tax
When you (i) donate to RIUK on the Website or its associated services, (ii) confirm that you are a UK taxpayer in accordance with the requirements of the Gift Aid scheme as they apply from time to time and (iii) elect to have Reward International UK reclaim Gift Aid on behalf of RIUK under the UK government’s Gift Aid scheme, Reward International UK will reclaim GiftAid.
Refund Policy.
At Reward International UK, we work hard to ensure you have a trouble-free experience. However, we realise that sometimes errors can happen. Under charity law, charities are not permitted to refund donations, other than in specific circumstances. However, where occasions occur when an error or oversight warrants a refund, we offer a 28-day refund policy which begins from the date you make your donation. All refunds will be made in the same form of payment originally used for donating. Note: Under no circumstances are cash donations refunded. We will require you to return your original receipt in order to qualify.
Intellectual Property Complaints
Reward International UK respects the intellectual property rights of others and requires those that visit the Website do the same. If you believe that your work has been used on the Platform in any manner that constitutes infringement, please notify us at admin@riuk.org.uk. The notice should include the following information:
- An electronic or physical signature of a person authorized to act on behalf of the owner of the copyright allegedly infringed;
- A description of the work you claim has been infringed, including a copy of the work or the web page address where the work may be found;
- Identification of the location on the Website of the material you claim has been infringed, or the link or reference to another website that contains the material you claim has been infringed;
- Your name, address, telephone number and email address;
- A statement by you that you have a good faith belief that the disputed use of the material at issue is not authorized by the owner, the agent of the owner or the law; and
- A statement by you that the information in this notification is accurate and a statement, under penalty of perjury, that you are the owner of the material allegedly infringed or authorized to act on the owner’s behalf.
No Class Action
YOU AND REWARD INTERNATIONAL UK AGREE THAT ANY PROCEEDINGS TO RESOLVE OR LITIGATE ANY DISPUTE WILL BE CONDUCTED SOLELY ON AN INDIVIDUAL BASIS, AND THAT NEITHER YOU NOR REWARD INTERNATIONAL UK WILL SEEK TO HAVE ANY DISPUTE HEARD AS A CLASS ACTION, A REPRESENTATIVE ACTION, A COLLECTIVE ACTION, A PRIVATE ATTORNEY-GENERAL ACTION, OR IN ANY PROCEEDING IN WHICH YOU OR REWARD INTERNATIONAL UK ACTS OR PROPOSES TO ACT IN A REPRESENTATIVE CAPACITY. YOU AND REWARD INTERNATIONAL UK FURTHER AGREE THAT NO PROCEEDING WILL BE JOINED, CONSOLIDATED, OR COMBINED WITH ANOTHER PROCEEDING WITHOUT THE PRIOR WRITTEN CONSENT OF YOU, REWARD INTERNATIONAL UK, AND ALL PARTIES TO ANY SUCH PROCEEDING.
These Terms and any dispute arising out of or in connection with your use of the Website or the associated services are governed by, and shall be construed in accordance with, the laws of the United Kingdom, without giving effect to its conflicts of laws provisions.
Users under 18
It is a condition of use of the Website that fundraising may only be conducted by users over the age of 18. Persons under the age of 18 may create crowdfunding pages using our Website only with parental consent and supervision. The supervision requirements are as follows:
- Children under the age of 18 using Reward International UK services or creating a fundraising page must do so under the direct supervision of an adult.
- If you have any concerns whatsoever about a child’s use of our services, please send email to: admin@riuk.org.uk
Donations
Reward International UK will:
- Operate the Website so that donors can make online donations by credit or debit card, or by another payment method available on the Website, through your Reward International UK Donation Page.
Compliance
These terms and conditions shall be governed and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the Courts of England and Wales.
Termination
Reward International UK reserves the right, at its sole discretion, to immediately and without notice suspend or permanently deny your access to all or part of the Website and associated services. The obligations contained herein will continue to apply to your past use.
If these terms and conditions are not accepted in full, the use of this site must be terminated immediately.
Last updated:17 May 2023